To protect the interests by enabling them to understand the risks involved and invest in fair, transparent, secure market, and to get services in a timely and efficient manner.
Get fair and equitable treatment.
Expect redressal of investor grievances filed in SCORES in a time bound manner.
Get quality services from SEBI recognised Market Infrastructure Institutions and SEBI registered intermediaries/regulated entities/Asset Management Companies including right to exit at fair and reasonable terms from the securities market related product or service and avail Online Dispute Resolution mechanism for the disputes, if any, arising therefrom.
Deal with SEBI recognised Market Infrastructure Institutions and SEBI registered intermediaries/regulated entities only.
Update their contact details like address, mobile number, email address, nomination, etc. and other key KYC details in case of any change.
Ensure that grievances are taken up with the concerned entities within time limits prescribed.
Ensure that their accounts are operated only for their own benefit.
To publish a research report based on the research activities of the Research Analyst.
To provide an independent unbiased view on securities.
To offer unbiased recommendations, disclosing the financial interests in recommended securities.
To provide research recommendations, based on analysis of publicly available information and known observations.
Conduct audits annually.
To distribute research reports and recommendations to the clients without discrimination.
To maintain confidentiality w.r.t publication of the research report until made available in the public domain.
In case of any grievance/complaint, an investor should approach the Research Analyst “Market Line Research: INH000029218” on support mail: support@marketlineresearch.co and ensure the grievance is resolved within 21 days.
Initial complaint to Research Analyst.
If the investor's complaint is not redressed satisfactorily, one may lodge a complaint with SEBI on SEBI's SCORES portal, a centralised web-based complaint redressal system.
SEBI takes up the complaints registered via SCORES with the concerned intermediary for timely redressal. SCORES facilitates tracking the status of the complaint.
Regarding physical complaints, investors may send their complaints to the Office of Investor Assistance and Education, Securities and Exchange Board of India, SEBI Bhavan, Plot No. C4-A, G Block, Bandra-Kurla Complex, Bandra (E), Mumbai - 400 051.
Always deal with SEBI-registered Research Analysts.
Ensure that the Research Analyst has a valid registration certificate.
Check for the SEBI registration number.
Please refer to the list of all SEBI registered Research Analysts which is available on the SEBI website at the following link: SEBI registered Research Analysts
Always pay attention towards disclosures made in the research reports before investing.
Pay your Research Analyst through banking channels only and maintain duly signed receipts mentioning the details of your payments.
Before buying securities or applying for a public offer, check for the research recommendation provided by your Research Analyst.
Ask all relevant questions and clear your doubts with your Research Analyst before acting on the recommendation.
Inform SEBI about Research Analysts offering assured or guaranteed returns.
Read and understand the documents carefully before investing.
Know about the Investor Grievance Redressal Mechanism.
Know the risks involved before investing.
Keep track of account statements and promptly bring any discrepancy noticed to the concerned stock exchange, intermediary or Asset Management Company.
Know about various fees, charges, margins, premium, etc. involved in the transactions.
Preserve relevant transaction related documents.
Do not provide funds for investment to the Research Analyst.
Don't fall prey to luring advertisements or market rumours.
Do not get attracted to limited-period discounts or other incentives, gifts, etc. offered by the Research Analyst.
Don't share login credentials and passwords of your trading and demat accounts with the Research Analyst.
Don't make payments in cash while making any investment in securities market, beyond the prescribed limit.
Don't share your critical information like account details, login IDs, passwords, DIS, etc. with anyone.
